Accessibility and Language Support

Covered California is committed to ensuring its communications are effective for all participants. Find communication support, tools to help you use our website and information about how to contact us.

Language Support

Covered California strives to provide equal access to all the services and information within our organization to everyone, including those who are non-English speaking.

Get Help in Your Language

Phone support and certified enrollers are available in many languages. Call our main line at (800) 300-1506 or use the number for your language below. You can also find a certified enroller who speaks your language.

Language
Language	Phone Number
العربية (Arabic)	(800) 826-6317
粵語 (Cantonese)	(800) 339-8938
國語 (Mandarin)	(800) 300-1533
Hmoob (Hmong)	(800) 771-2156
한국어 (Korean)	(800) 738-9116
русский (Russian)	(800) 778-7695
Tagalog (Filipino)	(800) 983-8816
հայերեն (Armenian)	(800) 996-1009
فارسی (Farsi)	(800) 921-8879
ខ្មែរ (Khmer)	(800) 906-8528
ລາວ (Lao)	(800) 357-7976
Español (Spanish)	(800) 300-0213
Tiếng Việt (Vietnamese)	(800) 652-9528
TTY	(888) 889-4500

Website Accessibility and Certification

Covered California’s chief information officer, or designee, certifies as of July 2026 that Covered California’s website is designed, developed and maintained to be accessible. This denotes compliance with the following:

California Government Code Sections 7405, 11135, and 11546.7.
Web Content Accessibility Guidelines 2.1 published by the Web Accessibility Initiative of the World Wide Web Consortium.
At a minimum Level AA success criteria.

View our website accessibility certification.

Our Website in Other Languages

Much of our website is available in both English and Spanish. You can review our bilingual services policy in English and Spanish by clicking the links below.

English

Spanish

Communication Support for People With Disabilities

Covered California gives reasonable modifications and free aids and services to people with disabilities. These include qualified sign language interpreters, auxiliary aids and services, and written information in other formats (large print, audio, accessible electronic formats and other formats).

If you require these supports to access Covered California’s products or services, please call (800) 300-1506 (TTY: [888] 889-4500) or use Live Chat. Our representatives can help you get written information in other formats, or you can request them through your Covered California online account.

If you can’t get the language or disability-related help you need on our website or from our representatives, please contact the Section 1557 Civil Rights Coordinator at:

Mail:

Section 1557 Civil Rights Coordinator
P.O. Box 989725
West Sacramento, CA 95798-9725
Phone: (916) 228-8764
Fax: (916) 228-8909

Email: CivilRights@covered.ca.gov

Tools to Help You Use Our Website

Take these steps to make our website perform better for you.

Make Text Larger

Most internet browsers let you zoom in to make text and other elements bigger.

Zoom In

PC or Windows: Ctrl and +
Mac or Apple: Command and +

Zoom Out

PC or Windows: Ctrl and -
Mac or Apple: Command and -

More Keyboard Shortcuts and Support

Google Chrome
Mozilla Firefox
Apple Safari

Browser Add-Ons and Extensions

Add-ons are tools you can install in your browser to make websites easier to read and navigate.

Firefox

Firefox accessibility inspector: Helps people with disabilities view and navigate web content.

Google Chrome

Chrome Web Store: Browse extensions for accessibility, productivity and more.

Apple Safari

Safari extensions: Customize your browsing experience.

Change CSS

Cascading Style Sheets (CSS) are used for content layout and graphical elements.

You can choose to turn off or adjust CSS, and view web pages with less design, in the Help or Settings menu in your internet browser.

Report Accessibility Issues

If you have trouble accessing or using any part of our website, contact us:

Email: accessibility@covered.ca.gov
Mail: Attention: Accessibility, 1601 Exposition Blvd., Sacramento, CA 95815
TTY: (888) 889-4500

You can also visit our Get Help page for more help.

Nondiscrimination

Covered California complies with applicable state and federal civil rights laws and does not discriminate, exclude, or treat individuals differently on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, sex, gender identity, sexual orientation, sex characteristics including intersex traits, sex stereotypes, or pregnancy and related conditions.

Nondiscrimination Policy in Other Languages

File a Grievance

If you believe Covered California has failed to provide language or disability related services or discriminated in another way based on your race, color, national origin (including limited English proficiency and primary language), age, disability, sex, gender identity, sexual orientation, sex characteristics including intersex traits, sex stereotypes, or pregnancy and related conditions, you can file a grievance with Covered California, the federal government, or both.

With Covered California

Contact the Civil Rights coordinator.

Mail:

Civil Rights Coordinator / Covered California
P.O. Box 989725
West Sacramento, CA 95798

Phone: (916) 228-8519

Email: CivilRights@covered.ca.gov

Fax: (916) 228-8909

With the U.S. Department of Health and Human Services

Contact the Office for Civil Rights.

Online: Office for Civil Rights Complaint Portal